Privacy Policy Last updated: 24/02/2024
We, referred to as "We", "Us", or "Our", are dedicated to protecting your Personal Data and ensuring your privacy.
This Privacy Policy is crafted to enlighten you on how We handle, collect, store, and utilize the information you share in association with the website (the “Website”).
Our commitment is to uphold the following principles:
• To maintain transparency in the collection and processing of your Personal Data:
We are dedicated to keeping you thoroughly informed, enabling you to make educated decisions regarding your Personal Data usage on our Website or when engaging with a third-party trading platform. To accomplish this, we utilize a variety of strategies and methods to provide you with relevant information on how your Personal Data is handled, ensuring the delivery of this information is both accurate and timely.
Furthermore, if it is necessary to provide you with specific information, we will do so at the appropriate time and place.
We are also open to addressing any questions you may have and providing the clarification you need, within legal constraints. For inquiries, you can reach out to us by sending an email to: support@
• To use Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, among other things, to make the Website accessible to you andprovide you with a connection to third-party trading platforms (the “Services”), to enrich the user experience on the Website, to refine the Services (including the Website), to safeguard Our rights and interests, to conduct business and administrative operations that support the delivery of the Services to the Website users, and/or to comply with any legal and/or regulatory obligations.
Additionally, We will handle Personal Data about you to better understand your individual needs and preferences.
• To invest substantial resources to uphold your rights concerning Personal Data about you:
We allocate significant resources to enable you to exercise your rights as a data subject. Therefore, you may contact Us anytime you wish to review Personal Data about you, have Us modify it, delete it, stop using it for specific purposes or altogether, or transfer it to you or a third party. We will honor your requests in accordance with the law.
•To protect Personal Data about you:
While We cannot guarantee absolute protection of the Personal Data about you, We assure you that We employ and will continue to employ a comprehensive range of tools and measures designed to secure the Personal Data about you.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company gathers about individuals, and how it collects, uses, shares it with third parties, secures it, processes it, etc.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable individual. An identifiable individual is one who can be recognized, directly or in conjunction with additional information that We possess or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations carried out on Personal Data, including collection, recording, organization, structuring,storage, modification, adaptation, retrieval, consultation, usage, transmission disclosure, dissemination or otherwise making it available, alignment or combination, restriction, deletion, or destruction of Personal Data.
Our Services are crafted for a broad audience and are not designed for individuals under the age of 18. We do not intentionally collect or request information from anyone under 18 or knowingly permit such individuals to engage with our Services. If we discover that we have collected information about a minor, we will promptly take reasonable steps to erase that data.
2. When Do We Collect Personal Data About You?
Personal Data is collected whenever you engage with the Services, use the service channels, or visit the Website. In certain situations, you will actively provide us with Personal Data, while in others, we gather Personal Data by observing and analyzing your interaction with our Services and/or service channels, or we receive your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
Providing Personal Data to us is entirely optional. However, there are circumstances where not providing such data will hinder us from delivering the Services to you, restrict your access to the Website, and/or lead to issues with the functioning of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This information encompasses online activity logs, traffic data (including, but not limited to, IP address, access time, access date, web and mobile page(s) visited, language preferences, software crash reports, and browser type used, as well as device information. Some of this data may not personally identify you, and thus may not be classified as Personal Data.
Personal Data We receive from you: any Personal Data you willingly provide when interacting with a third-party trading platform via Onyx Verge AI.
Personal Data You Specifically Provide for Submission to Third-Party Platforms for Trading: This encompasses your full name, phone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
Onyx Verge AI processes your Personal Data for one or more of the purposes detailed in this section, adhering to the appropriate legal foundations.
Onyx Verge AI will only process your Personal Data when there is a valid legal basis for doing so. The legal bases under which we may process your Personal Data include:
- You have consented to the processing of your Personal Data for one or more specific purposes. This applies when you voluntarily provide your information via the Website, allowing us to share it with third-party trading platforms.
- Processing is necessary for the legitimate interests pursued by Onyx Verge AI or a third party. For instance, to enhance our services or to protect or assert legal rights.
- Processing is required for compliance with a legal obligation that Onyx Verge AI is subject to.
If you need further information on how the processing of your Personal Data aligns with the legitimate interests of Onyx Verge AI or a third party, please don't hesitate to contact us via email at any time.
Below, we outline a summary of the purposes for which we might process your Personal Data, along with the legal justifications for such actions:
Purpose | Legal Basis | |
1 |
To facilitate sharing your information with third parties upon your request to explore digital trading opportunities. We may gather Personal Data from you to provide it to third parties if you have explicitly asked us to do so. |
You have provided consent for the processing of your Personal Data for one or more specified purposes. |
2 |
To address your inquiries, requests, and/or complaints Handling your Personal Data is essential to address any inquiries you have regarding your use of the Services. |
Processing is necessary for the legitimate interests pursued by the Company or a third party. |
3 |
To adhere to any legal requirements or court directives We handle your Personal Data to ensure compliance with our numerous legal duties. |
Processing is essential for fulfilling a legal obligation applicable to the Company. |
4 |
To enhance Our Services We may utilize your Personal Data to elevate the quality of Our Services. This processing will involve, among other things, analyzing crash logs or other malfunction reports related to Services. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
5 |
To combat fraud and misuse of Our Services |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
6 |
To execute and uphold various activities supporting Our Service provisions Such activities encompass back-office operations, business development initiatives, strategic decision-making processes, and oversight mechanisms, among others. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
7 |
For conducting analysis, including statistical assessments We employ a range of analytical tools (including statistical methods) to guide decision-making on various matters. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
8 |
To safeguard Our and third parties' interests, rights, and assets, including initiating, exercising, or defending legal claims We may handle your Personal Data to protect Our interests, rights, and assets, as well as those of third parties, in compliance with any applicable law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
Onyx Verge AI may also disclose your Personal Data to third-party service providers who assist us with storage, hosting, IP address details, user experience analysis, research, and various analytical, technical, and diagnostic services.
Furthermore, you have the option to request that we submit specific Personal Data to external trading platforms. In such scenarios, we will provide the necessary Personal Data to those third parties, and their handling of your information will be governed by their own privacy policies. Onyx Verge AI may collaborate with multiple third-party trading platforms in this manner.
Onyx Verge AI might also share your Personal Data with affiliated entities and business partners that offer resources to enhance and elevate the quality of services and products we deliver to our users.
Additionally, Onyx Verge AI may share your Personal Data with governmental, local, official, and regulatory bodies, especially if disclosure is essential to safeguard our interests and those of third parties, including the initiation, exercise, or defense of legal claims.
Moreover, we may reveal your Personal Data to prospective buyers, investors, or lenders to Onyx Verge AI and/or any affiliated companies, or in connection with similar transactions (including asset sales of Onyx Verge AI and/or its affiliated companies), as well as in the context of mergers, reorganizations, consolidations, or bankruptcy proceedings involving Onyx Verge AI and/or its affiliates.
7. Cookies and Third Party Services
We may engage third-party services, such as analytics firms or advertising companies on our website, which may employ cookies or other technologies. These practices and providers operate under their own policies.
A cookie, which is a small text file, is placed on your device when you visit or access the Website. Cookies enable the collection of information about you and your behavior, allowing us to...
enhance your interaction with our platform, remember your preferences and settings, and tailor our offerings to suit your interests. Cookies are also utilized for gathering statistics and conducting analytics.We employ both session cookies, which are temporarily stored on your device until you close your web browser, and persistent cookies, which remain on your device after you stop browsing and help our Website recognize you as a returning visitor when you come back.
Cookie Categories:
We categorize cookies based on their functionality, as detailed below:
Cookie Type | Purpose | Additional Information |
Strictly Necessary Cookies |
These cookies are crucial for enabling navigation on the Website and utilizing requested features. They deliver our content, products, and services that you have requested. These cookies are vital for helping your device download or stream information, allowing you to move around the Website, use its features, and revisit previously accessed pages. |
These cookies gather Personal Data about you, such as your username and last login date, identifying you as logged in to the Website. These cookies are removed when you shut down your web browser (session cookies). |
Functionality Cookies | These cookies are designed to identify you when you revisit the Website and enable us to recall your selections and preferences. | These cookies remain active even after your web browser is closed, lasting until their specified expiration time. |
Performance Cookies | These cookies are utilized to deliver compiled statistics regarding the Website's performance and to test and enhance that performance, ensuring an improved user experience. Additionally, they enable us to perform analytical tasks on the Website. |
These cookies gather anonymous data that is not linked to any identified or identifiable individual. The lifespan of these cookies varies; some are deleted upon browser closure, while others persist indefinitely. |
Blocking and Deleting Cookies
You have the ability to modify your browser settings to block and eliminate some or all cookies. Please refer to the following links for guidance on doing this for some of the most commonly used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that if you make these changes, some or all of the website's features and functionalities may not operate as intended.
ONLINE TRACKING NOTICE
PLEASE NOTE, THIS SERVICE CURRENTLY DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Onyx Verge AI will retain your Personal Data for as long as necessary to achieve the purposes outlined in this policy or as required by applicable laws, regulations, policies, and directives.
We will share your information with third-party trading platforms for a period of 12 months and, subject to our consent, extend this period for an additional 12 months.
To ensure that your Personal Data is not kept longer than necessary, we periodically review retained data to determine if any information can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a third country (i.e., jurisdictions outside of your residence) or to international organizations. In such cases, Onyx Verge AI will implement appropriate safeguards to protect your Personal Data and ensure that enforceable data subject rights and effective legal remedies are available.
If you reside in the EEA (European Economic Area), please be assured that these protections and safeguards will be in place if any of the following conditions are met:
- The transfer is directed to a third country or an international organization that the EU Commission has recognized as providing an adequate level of protection for the Personal Data transferred to it, in line with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016 (the "GDPR").
- The transfer occurs based on a legally binding and enforceable agreement between public authorities or bodies as per Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses established by the EU Commission according to Article 46(2)(c) of the GDPR. These clauses adopted by the EU Commission can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You can request details regarding the safeguards employed by [Onyx Verge AI] to protect the Personal Data about you that are transferred to a third country or an international organization by sending an email to the following address: support@
10. Protection Of Personal Data About You
We employ appropriate technical and organizational measures to ensure a suitable level of security for Personal Data, considering the risks involved in processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
We cannot guarantee, nor do we represent, error-free performance concerning the privacy of your Personal Data, and we will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of Personal Data about you, including, but not limited to, disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be compelled, due to legal or other obligations outside our control, to transfer Personal Data about you to third parties,such as public authorities. In these situations, we have limited influence over how third parties protect your Personal Data.
The transmission of Personal Data over the internet cannot be fully secured. Therefore, Onyx Verge AI cannot guarantee the safety of your Personal Data during internet transfers to us.
11. Links To Third-Party Websites
Our Website may feature links to third-party websites and/or applications. Onyx Verge AI does not control these sites and apps, nor do we manage their collection and processing of your Personal Data. We hold no responsibility for these websites, applications, or their privacy and data protection policies and actions. This Policy does not apply to any activities conducted on such sites and/or apps.
When visiting these third-party websites and/or applications, we suggest you thoroughly review their privacy policies before using them and disclosing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you have the right to ask us to confirm if we are collecting your Personal Data, to review such data, to amend the content if necessary, and to delete Personal Data that we no longer need. You can also limit your consent to specific processing of your Personal Information.
If you are an EEA resident, please read the section below:
You are entitled to the following rights regarding your Personal Data. To exercise these rights, please send a request to the following email address:
Right of access
You have the right to receive confirmation from Onyx Verge AI regarding whether your Personal Data is being processed, and, if so, access to the Personal Data and the followinginformation: (1) the purposes for which the data is processed; (2) the types of Personal Data involved; (3) the recipients or groups of recipients who have received or will receive the Personal Data, especially those in countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the anticipated duration for storing the Personal Data, or if not feasible, the criteria used to determine that duration; (5) the right to request from Onyx Verge AI the correction or deletion of your Personal Data, or the limitation of its processing, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected directly from you, any available information about its origin; (8) the presence of profiling; and (9) if Personal Data is transferred to a country outside the EEA or to an international organization, the safeguards in place for the transfer.
Onyx Verge AI will provide a copy of the Personal Data being processed and may charge a reasonable fee for any additional copies you request. If you make your request electronically, unless otherwise specified, the information will be provided in a commonly used electronic format.
The right to access a copy of the Personal Data should not infringe on the rights and freedoms of others. Therefore, if your request impacts others' rights and freedoms, Onyx Verge AI may either deny your request or fulfill it partially.
Right to rectification
You are entitled to request Onyx Verge AI to correct any inaccuracies in your Personal Data. Considering the processing purposes, you also have the right to have incomplete Personal Data about you completed, possibly by providing a supplementary statement.
Right to erasure
This right applies under the following conditions: (a) the Personal Data is no longer necessary for the purpose it was collected or processed; (b) you revoke your consent on which the processing relies, and there is no other legal basis for the processing; (c) you object, on grounds related to your specific situation, to the processing of your Personal Data based on legitimate interests pursued by us or a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of your Personal Data for direct marketing purposes; (e) thePersonal Data has been processed unlawfully; or (f) the Personal Data about you must be erased to comply with a legal requirement under European Union or Member State law applicable to the Company.
This right does not apply when processing is necessary (a) for compliance with a legal obligation that mandates processing by European Union or Member State law to which the Company is bound; or (b) for the establishment, exercise, or defense of legal claims.
Right of restriction of processing
You have the right to request the Company to restrict the processing of your Personal Data under certain conditions: (a) if you dispute the accuracy of your Personal Data, allowing the Company time to verify it; (b) if the processing is unlawful and you prefer restriction over erasure; (c) if the Company no longer requires your Personal Data for processing purposes, but you need it for legal claims; (d) if processing is necessary for the legitimate interests pursued by the Company or a third party, unless we can show compelling legitimate grounds that override your interests, rights, and freedoms, or for legal claims; or (e) if your Personal Data is processed for direct marketing, including profiling, related to such marketing.
If the processing of your Personal Data is restricted at your request, such data, except for storage, will only be processed with your consent, or for legal claims, the protection of another's rights, or important public interest reasons of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is based on your consent or a contract you're part of, and if the processing is automated.
When exercising your right to data portability, you can request that your Personal Data be transferred directly from the Company to another organization, whenever it is technically feasible. This right does not compromise either your or the Company's rights regarding data deletion. Additionally, using this right should not adversely impact the rights and freedoms of others.
Right to Withdraw Consent
You may revoke your consent for us to process your Personal Data at any time, and this will not affect the legality of any processing that was conducted before your withdrawal.
Right to Object
You hold the right to object to the processing of your Personal Data at any time, especially if it pertains to your particular situation, and when the processing is justified by the legitimate interests of the Company or a third party. This includes any profiling related to these interests. Should you object, we will cease processing your Personal Data unless we can present compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You are also entitled to object to the processing of your Personal Data for direct marketing purposes at any time, including any associated profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights and freedoms of natural persons concerning the processing of Personal Data within the European Union.
Your rights regarding Personal Data about you, as outlined in this section 13, may be limited by European Union or Member State law to which the Company is subject.
We will provide you with the information requested according to your rights outlined in this section 13 without undue delay and, in any event, within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge unless otherwise stated in this section 13. Where requests are manifestlyunjustified or overly frequent, particularly due to their repetitive nature, Onyx Verge AI may choose to (a) impose a reasonable fee that reflects the administrative costs associated with providing the requested information or communication, or (b) decline to fulfill the request.
Onyx Verge AI might ask you to supply additional details to verify your identity to address your request in line with the rights detailed in this section 13, should there be reasonable doubts about the identity of the individual making the request.
12. Modifications To This Policy
We may periodically update the terms of this Policy. Whenever updates are made, we will inform you by posting the revised Policy on the Website. Additionally, when significant changes occur, we will make efforts to notify you through methods we consider reasonably suitable to convey such changes and by posting a notice about these changes on the Website. Unless otherwise specified, all changes will take effect once the revised Policy is published on our Website.